Clinical Services

Building excellent care teams and unlocking provider potential

HNI understands that excellent clinical care starts with exceptional providers. We have more than 15 years of experience building clinical teams that deliver outstanding patient outcomes and operational performance.

Our investment in people speaks for itself.

Hospital Medicine

Building from the fundamentals in your Hospital Medicine program

HNI Healthcare first started as a Hospital Medicine group and we still believe this service line is the lifeblood of hospitals that deliver quality care with scalable operational results. We will work with you to:

  • Build & train exceptional clinical teams that integrate effectively with hospital operations
  • Employ technology & align workflows to coordinate care across multi-disciplinary teams & settings
  • Identify and break down barriers across your hospital – ensuring patient safety, improving outcomes and enabling scalable operational results
  • Transform your Hospital Medicine service to the value driver it can be when built and managed effectively – turning "subsidy" into profit driver

HNI has been building & supporting exceptional Hospital Medicine programs for 15 years - our knowledge and VitalsMD® tools drive results for our hospital partners

Emergency Medicine

Exceptional acute care starts at the front door of the hospital

Emergency Medicine is the point of entry for most hospital patients and a high-functioning hospital requires a highly-competent and efficient Emergency Department. We will work with you to:

  • Ensure the highest quality of care for every patient that visits your Emergency Department
  • Build pathways that ensure efficient and appropriate resource utilization – starting at the emergency room and beyond
  • Integrate Emergency Medicine with aligned services inside and outside the hospital to maximize your investment in network resources
  • Develop the reputation and trust that comes from consistent performance in your Emergency Department

Make your Emergency Department a high-performing point of entry that connects seamlessly with surrounding hospital & community resources

Behavioral Health

Providing quality care for our most vulnerable patients

Behavioral Health services support many of the most complex and highest- risk patients in any community. A strong Behavioral Health program is a complex and critical mission for any hospital that takes on the challenge. We will work with you to:

  • Build and train multidisciplinary teams—psychiatrists, PMHNPs, nurses, social workers, and therapists—equipped to meet the full spectrum of patient needs
  • Design scalable, sustainable inpatient behavioral health operations that balance patient dignity, clinical quality, and hospital performance
  • Integrate behavioral health with medical and community resources, reducing avoidable readmissions and improving patient flow across the hospital
  • Deliver critical Behavioral Health services that build trust & confidence throughout your community

With the right structure and support, your Behavioral Health program can improve lives, strengthen your hospital, and deliver lasting value to the community.

Critical Care

Building disciplined Critical Care programs

The ICU is where hospitals face their most medically complex and fragile patients. Excellence in Critical Care not only saves lives but also promotes safety, creates efficiency, and builds trust across the hospital. We will work with you to:

  • Build and support multidisciplinary Critical Care teams—intensivists, pulmonologists, APPs, nurses, and respiratory therapists—capable of managing the sickest patients with consistency and compassion
  • Implement evidence-based protocols and technology to improve outcomes, reduce complications, and standardize quality across units
  • Integrate Critical Care teams with hospital medicine, surgery, and step-down units, ensuring safe patient transitions, reduced length of stay, and appropriate use of hospital resources
  • Align Critical Care capacity with hospital strategy, balancing patient acuity, staffing models, and operational performance

When designed with purpose, a Critical Care program becomes more than a unit — it is the backbone of hospital resilience that advances patient survival, care quality, and confidence for patients, families, and their care teams.

Transitional Care Clinics

Intentionally-designed Transitional Care Clinics ensure patients don't fall through the cracks

Safe hand-offs are fundamental for ensuring patient safety - intentionally designed transitional care clinics, enabled by HNI's VitalsMD® technology, bridge the gap from acute to home, reducing avoidable readmissions and building trust between patients & providers. We will work with you to:

  • Design processes, implement tools and build Transitional Care teams that deliver rapid & compliant post-discharge follow-ups, medication reconciliation, and patient education
  • Integrate Transitional Care with inpatient and post-acute services, ensuring continuity from hospital to home, skilled nursing, rehabilitation or other ambulatory care settings
  • Embed evidence-based pathways and analytics to proactively identify high-risk patients and prevent costly readmissions
  • Align clinical operations with hospital strategy, supporting value-based care performance, patient satisfaction, and long-term patient engagement

When implemented effectively, a Transitional Care Clinic becomes more than a safety net—it is a growth engine that builds quality outcomes and system efficiency

Integrated High Performing Post-Acute Networks

Digitally & clinically integrating aligned Post-Acute networks with VitalsMD® technology

A thoughtfully coordinated Post-Acute strategy that leverages VitalsMD® digital integrations improves patient outcomes, protects hospital resources and builds community trust. We will work with you to:

  • Build clinically & digitally integrated networks that span acuity and ensure patients receive the right level of care at the right time
  • Strengthen partnerships & performance across your community's SNF, IRF, LTACH, Home Health, Hospice, and Palliative operators, creating smoother transitions and improving long-term patient outcomes
  • Align Post-Acute pathways with hospital goals, improving length of stay, reducing readmissions, controlling cost of care, and enhancing overall value for patients and the surrounding health ecosystem

With the right structure and collaboration, the Post-Acute continuum can become a seamless extension of hospital care that delivers better long- term outcomes while breaking down external barriers to internal clinical operations